Legal
Privacy Policy
Last updated: 2025
Introduction
Mizuki Travel ("we", "us", or "our"), operated by Moonlight Travel Co., Ltd. (株式会社 美月観光), respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
When you submit an inquiry through our contact form, we may collect: your name, email address, phone number (if provided), preferred travel dates, number of travelers, and any details you share about your desired trip. We also automatically collect limited technical data (such as browser type, device, and pages visited) through analytics tools.
2. How We Use Your Information
We use your information to: respond to your inquiries, plan and arrange your travel itinerary, communicate with you about your trip, and improve our website and services. We do not sell your personal information.
3. Sharing With Service Providers
To arrange your trip, we may share necessary information with trusted service providers such as hotels, ryokan, transportation operators, drivers, and guides. We share only what is needed to deliver your travel arrangements, and we ask these partners to handle your information responsibly.
4. Cookies & Analytics
We use Google Analytics and Google Search Console to understand how visitors use our website. These tools may set cookies and collect anonymized usage data. You can disable cookies in your browser settings, though some features may not work as intended.
5. Data Retention
We keep your information only as long as needed to respond to your inquiry and arrange your travel, or as required by law. You may request that we delete your information at any time.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details below.
7. Contact
For any questions about this policy or your personal information, please contact us at: info@mizukitravel-jp.com / +81-080-7398-0123 / 3F Mizuki Travel, 1-8-13 Hiranomachi, Chuo Ward, Osaka 541-0046, Japan.